The purpose of hiring a collection agency is to recover the funds from the defaulters who are able to return the loan money taken by them some time back. Mostly, banks and credit card companies take the services of credit collection agencies. If you are a businessperson then you must be aware of these collection agencies available in market these days. Mainly, there are two kinds of collection agencies available in the market. First party collection agency is nothing but a special branch or department in the main office of credit card company or bank.
If you want to know more about the collection agencies in your area then you can search about them on the web. I am sure you will get many results in the search engine. Make a list of all the companies which are in your area. One of my friend living in North York Canada, found express collection as one of the best collection agencies in his region. You can also visit their website to know more about their services and working style. If the office of the company is nearby your house then you can go and visit their office personally. It will help you understand better. You can discuss things with the owner of the company and find out about their working style and management. It will be better to take some references from experienced people.